Terms of Service
JDMBidder, operated by muFreight LLC, buys items from Japanese auction and shopping sites on your instruction and ships them to a pickup location you choose. Using the service means agreeing to the terms below. Last updated October 11, 2026.
The service
You tell us the most you are willing to pay; we bid on Yahoo! Auctions Japan on your behalf, under our own Japanese account. A bid is an instruction, not a guarantee — auctions can be lost, extended, withdrawn by the seller, or removed by Yahoo, and we are not responsible for a seller’s descriptions, photographs, or the condition of what they sell. What the listing says is what you are bidding on.
Money
You only pay if you win. Placing an auction bid reserves the approved amount on your payment method as a hold; it is captured only when you win, and released when you do not. Fixed-price purchases are charged when you buy. The full fee schedule is on the Fees page, and the calculator shows you every cost before you commit.
The second charge is the ocean freight. When your item reaches our warehouse in Japan it is measured, and the freight for its size — plus any part of a winning bid that exceeded the original hold — is charged to the payment method your first payment used, before the item ships. Exchange rates are applied at the time of each charge.
No returns, refunds, or exchanges
Every purchase is final. We buy from sellers in Japan who do not take items back, so once an item is won or bought it cannot be returned, refunded, or exchanged — including when it is not what you hoped for. You agree to this each time you bid or buy.
The one exception is a cancellation we make ourselves. If we cancel an order, we give back what we took for it — the item, the ocean freight, and any shipping you paid within the United States. Card payments are refunded to the card; money paid by PayPal or off the website is returned the same way it arrived.
Shipping and pickup
Items travel by sea in consolidated containers on the schedule published on the site, and ocean transit takes weeks — the schedule’s dates are estimates, not promises. Once an item is ready at your chosen pickup location we will tell you; please collect it within 30 days. We are not a long-term warehouse, and after repeated notice an uncollected item may incur storage charges or be treated as abandoned.
Your account
Keep your password to yourself; what happens under your sign-in is yours. Give us accurate details — bids are real commitments of real money, and an address or phone number that is wrong breaks the parts of the service that depend on reaching you. We may suspend an account used fraudulently, abusively, or to buy things the law does not allow to be exported from Japan or imported into the United States.
How you may use the site
The site is for buying, and it is used by people. You may use JDMBidder to search, bid and buy for yourself or your business, in a browser, by hand. Ordinary browser tools such as password managers and screen readers are fine.
No automated access. Without our written permission, you may not use a bot, scraper, script, AI agent or any other automated tool to access the site, place bids, or collect data from it, and you may not instruct or allow one to do so for you. Search engines may index public pages as our robots.txt file allows.
No studying or copying how it works. You may not reverse engineer, probe or test the site or its systems to find out how they work, including how bids are placed and timed and how prices and freight are calculated. You may not use the service, or anything learned from it, to build or improve a competing product or service, or to train an AI model.
These rules apply to anyone, and anything, acting for you. If a person, a program or an AI agent uses the site under your account or on your instruction, you are responsible for what it does.
We may suspend or close an account that breaks these rules and refuse further bids from it.
Text-message updates
If you opt in — by ticking the text-message box at sign-up or on your Account page — we send SMS updates about your own bids and shipments. Consent is never a condition of using the service, message frequency varies with your activity, and message and data rates may apply. We don’t text between midnight and 7:30 a.m. your time, except an outbid alert for an auction closing before 7:30. Reply STOP to any message to end texts, or HELP for help; you can also change or withdraw your choices on your Account page at any time. Mobile numbers and opt-in records are never sold or shared with third parties for marketing. Full details are in the Privacy Policy.
Liability
We carry out your instructions with care, but the service is provided as-is: we are not liable for a seller’s misdescriptions, auction outcomes, carrier delays, customs decisions, or events outside our control. Our total liability for any order is capped at the fees you paid us for that order — the item price and pass-through costs went to the seller and the carriers, not to us.
Changes and contact
We may update these terms; material changes will be announced on this page with a new date, and continuing to use the service means the new version applies. Questions belong at [email protected].